DOMINAIT.AI Privacy Policy
Last updated: [07-21-2025]
1. Introduction
Jason Criddle & Associates (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use DOMINAIT.AI (the “Platform”) and related services. By using our Platform, you agree to the terms of this Policy.
2. Information We Collect
We collect several types of information in order to provide and improve our services:
- Account Information: Name, email address, phone number, organization, password, and any other information you provide when creating or updating your account.
- Usage Data: IP address, browser type, device information, operating system, time zone, access times, referring URLs, clicks, feature usage, and logs related to your activity on the Platform.
- Payment Information: For cash or fiat-based transactions, we may collect payment details which are processed securely via SmartrCommerce or SmartrHoldings. We do not directly store your payment card details.
- User Content: Files, text, data, and materials that you submit, upload, or generate using the Platform.
- Cookies & Similar Technologies: We use cookies and similar tracking technologies to manage sessions, save preferences, analyze trends, and enhance user experience.
3. How We Use Your Information
We use collected information for the following purposes:
- To provide, operate, and maintain the Platform and services.
- To personalize and improve your experience.
- To process transactions, manage subscriptions, and deliver purchased products or services.
- To communicate with you regarding updates, support, news, promotions, or important changes.
- To detect, prevent, and address technical or security issues, fraud, or abuse.
- To comply with legal obligations and enforce our terms and policies.
- For analytics, research, and internal development.
4. How We Share Your Information
We do not sell your personal information. We may share your information only as follows:
- Service Providers: With trusted vendors who provide services on our behalf (e.g., SmartrCommerce and SmartrHoldings for payment processing, analytics, hosting, customer support), subject to contractual confidentiality and data protection obligations.
- Legal Compliance: When required by law, regulation, legal process, or government request, or to enforce our rights or protect the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction (with notice provided where required by law).
- With Your Consent: In any other circumstances where you give explicit permission.
- Aggregated/Anonymized Data: For reporting or research, provided it cannot reasonably be used to identify you individually.
5. Data Storage, Security & Retention
- We store your information using secure cloud and physical systems with encryption, access controls, and other reasonable safeguards.
- While we follow industry best practices, no online service is 100% secure. We cannot guarantee absolute security but strive to protect your information from unauthorized access, loss, or misuse.
- We retain your data as long as necessary for the purposes described or as required by law. You may request account deletion or data removal at any time (subject to limitations such as pending transactions or legal retention requirements).
6. International Data Transfers
If you use the Platform from outside the United States, your information may be transferred to, stored, or processed in the U.S. or other countries where we or our service providers operate. We take appropriate measures to ensure your data is protected in accordance with this Policy.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Access and review your personal data.
- Correct or update inaccurate information.
- Request deletion of your personal data (subject to legal and operational exceptions).
- Object to or restrict certain processing.
- Request a copy of your data in a portable format.
To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.
8. Children’s Privacy
The Platform is not intended for children under 13 years of age, or older if required by local law. We do not knowingly collect personal information from children under this age. If you believe a child has provided us with personal data, please contact us for prompt removal.
9. Third-Party Links & Services
Our Platform may link to third-party sites or integrate services not controlled by DOMINAIT.AI or Jason Criddle & Associates. We are not responsible for the privacy or security practices of such external sites or services. Please review their policies before providing information.
10. Updates to This Policy
We may update this Privacy Policy periodically. Material changes will be announced via the Platform or by email. Your continued use after changes indicates your acceptance of the new policy.
11. Contact Us
For questions or privacy requests:
Jason Criddle & Associates
info@dominait.ai
legal@jasoncriddle.com